Accessibility Statement
Bättre Hälsa AB is responsible for this website. We want as many people as possible to be able to use it. This statement describes how narokallan.se complies with the European Accessibility Act (Tillgänglighetsdirektivet, EAA) and WCAG 2.2 Level AA, which known issues exist, and how you can report problems to us.
How accessible is the website?
The website is compliant with the applicable requirements (WCAG 2.2 Level AA) with one known exception described below.
If you cannot use parts of the website
If you need content from narokallan.se in a format that better suits your needs, you can contact us. We normally respond within 5 working days.
Email: info@narokallan.se
Call: 08-664 50 33
To help us assist you more quickly, please include:
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the URL of the content
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your name and email address
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which format you need
Report accessibility issues
We work continuously to improve accessibility. If you discover problems not described here, or believe we are not meeting the requirements, please contact us:
Email: info@narokallan.se
Call: 08-664 50 33
Please describe whether the issue concerns the entire website or a specific page (and which one), what you tried to do, and what went wrong.
Supervision
The European Accessibility Act (EAA) has been implemented in Swedish legislation. Supervision and market surveillance are carried out by the competent Swedish authorities.¹ ²
Technical information about the website’s accessibility
The website is compliant with WCAG 2.2 Level AA with one known exception described below.
Content that is not accessible (issues and planned actions)
2.2.2 (A) Pause/stop moving content
The homepage carousel lacks controls to pause or stop motion.
Planned remedy: by 1 September 2026.
Third-party services
The website uses services from external providers whose accessibility we cannot fully control, including Kustom (checkout), Yotpo (customer reviews) and Klaviyo (newsletter). We monitor these providers' work on accessibility.
Last updated: 20 May 2026
¹ The Swedish Post and Telecom Authority (PTS) is one of several supervisory authorities for the Accessibility of Products and Services Act.
² Swedish act implementing the EAA: Lag (2023:254) om vissa produkters och tjänsters tillgänglighet.